This mobile application, known as Crushtime, and any and all corresponding websites (collectively referred to as the “App”) are operated by Macrotags Technology LLC (“we/our/us”). “You/your” means you as a user of the App. “User” means all users of the App. We offer this App, including all information, tools and services available from this App, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.
Welcome to the Crushtime Privacy Policy!
This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use.
WE TAKE PRECAUTIONS WITH USER INFORMATION AND PERSONAL DATA.
We value our users and respect your privacy. We collect information about you through the App in an effort to improve your experience with the App and to communicate with you about our products, services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with businesses with whom we work to help the App function. This Privacy Policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use certain of that information.
By accessing and/or using this App, you acknowledge this Privacy Policy and agree to be bound by the terms hereof and the App Terms of Use.
We reserve the right to change or update this Privacy Policy by posting changes or updates to this location. Amendments to this Privacy Policy will be posted at this location and will be effective when posted. It is your responsibility to review any such changes or updates and check the App/Website from time to time to be sure you understand all terms and conditions, agreements and policies of the App/Website and are in compliance with them. Your continued use of the App/Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.
DATA WE COLLECT
We can’t help you develop meaningful connections without you providing some information about yourself, like basic profile details and the types of people you’d like to meet.
Using our service also generates some information, such as when you logged in and how you used the service.
Data you give us
Account Data
When you create an account, you give us basic information for your account to be set up such as your email address, phone number, date of birth and password.
Profile Data
When you complete your profile, you share additional details about you, such as your gender, interests, preferences, approximate location, etc. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation, health, racial or ethnic origins, or political affiliations. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy.
Content
When you use our service, you may post photos, videos, audio, text and other types of content, such as your chats with other members.
Purchase Data
When you make a purchase, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). The exact data depends on the payment method you choose. When you pay directly with us (rather than through a platform such as iOS or Android), you provide your debit or credit card number or other financial info.
Marketing, Survey and Research Data
We sometimes run (i) surveys, focus groups, or market studies for research purposes and (ii) promotions, events or contests for marketing purposes. When you choose to participate, you give us information to process your entry and participation, as well as your responses to our questions and your feedback.
Third-Party Data
When you choose to share with us information about other people (for example, if you use the contact details of someone you know for a given feature or if you submit a query or report involving a member), we process this data on your behalf to complete your request.
Customer Support Data
When you contact us, you provide us with information that may be necessary to help address your inquiry. Other people may also submit queries or reports involving you. Finally, our moderation tools and teams can collect additional data as part of their investigations.
Further, we are part of the Match Group family of businesses. Match Group considers the safety and security of members a top priority. If you were banned from another Match Group service, your data may be shared with us to allow us to take necessary actions, including closing your account or preventing you from creating an account on our service.
Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security.
Social Media Data
You may decide to share data with us through your accounts on other platforms (e.g., Facebook, Instagram, Google or Apple), for instance if you decide to create and log into your account via these platforms or if you decide to upload data such as photos onto our service from these platforms.
Data generated or automatically collected
Usage Data
Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages, ads you interacted with) and how you interact with others (e.g., searching, matching, communicating). We may also receive data related to interactions you had with our ads on third party’s websites or apps.
Technical Data
Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, see our Cookie Policy.
Other data we collect with your permission/consent
Geolocation Data
If you give us permission, we can collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you.
Face Geometry Data
You may choose to participate in certain of our features like Selfie Verification, that involve the collection of face geometry data, which may be considered biometric data in some jurisdictions. Learn more here about our verification feature and how we process your face geometry data.
ID Data
You may provide us with a copy of your government-issued ID to help us check that you’re who you say you are.
WHY AND HOW WE USE YOUR DATA
Our primary purpose in processing your data is to deliver and enhance our services for you. This involves connecting you with individuals who could spark a meaningful connection, tailoring your experience to your preferences, and ensuring you get the most out of what we offer. Additionally, we process your data to maintain a safe and secure environment for all users. We approach this responsibility with utmost dedication, continually refining our systems to better safeguard you. Lastly, we use your data to display relevant advertisements, giving you control over these preferences in your settings.
Purposes for processing your data
- To enable you to use our service.
- To enable your purchases on our service.
- To operate advertising and marketing campaigns.
- To improve our service and create new features and services.
- To keep you and other members safe on our service.
- To comply with applicable law, establish, exercise and defend legal claims & rights.
HOW WE SHARE DATA
Our mission is to help you build meaningful connections, which means that some of your information is naturally visible to other members on the platform. Additionally, we share data with service providers and partners who support the operation of our service for the purposes outlined below. In certain situations, we may also share information for legal or related reasons. Keep reading for more details.
Other members
You share data with other members when you voluntarily disclose information on the service for others to see (e.g., your public profile).
If someone submits a report involving you (such as a claim you violated our Terms of Use), we may let the reporter know what actions we took, if any, as a result of their report. The same applies if you submit a report involving another member.
Service Providers/Partners
We share data with vendors and partners who help us operate, promote and improve our service. They provide us services such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, legal support, and security operations.
Advertising Partners
We may publish ads about third-party advertisers’ products and services on our service, and publish ads promoting our own service on third-party sites and apps. To help improve the relevance of these ads, we provide certain info about you to third parties, including advertising partners, or allow them to collect such data from our services (such as via cookies, SDKs, or similar technologies). Some of our advertising partners enable us to transform your email address, advertising identifiers or phone number into an identifier that can’t be used to identify you personally and then use that unique identifier to either exclude you from our marketing campaigns, or to target our ads at an audience that is similar to you in terms of background, interests or app usage.
Law enforcement authorities
We may disclose your data to: (i) comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) assist in the prevention or detection of crime; (iii) protect the safety of any person; and (iv) establish, exercise or defend legal claims.
In the context of merger and acquisition, with our Affiliates or new owner(s)
We may transfer your data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
YOUR RIGHTS
We believe you should have control over your data, so we want to remind you of the rights, options, and tools at your disposal. These rights may vary depending on your location and could have different names.
Access, Portability or To Know
You can access and review some data directly by logging into your account.
Rectification or Correction
You can update your data directly within the service by simply updating your profile. If you wish to rectify other data, please contact us.
Deletion of Personal Information
You can delete some of the data you provided us directly within the service. You can also close your account and we’ll delete your data.
You have the right to request that we delete any or all of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
We may deny your deletion request to delete your Personal Information if retaining the Personal Information is necessary for us or our service providers to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the applicable laws.
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
If you wish to delete your information:
- Go to Account > Manage Account.
- Select the “Delete Account” option.
Objection (Opt-out) or Restriction
You can directly opt-out from certain of your personal data processing in your account settings. Otherwise, you can contact us should you wish to object to or restrict a data processing we’ve listed throughout this Privacy Policy.
Consent Withdrawal
You can directly withdraw consent you’ve given us either by updating your account setting or removing Device Permissions you’ve agreed to in your device settings (e.g., access to specific types of device data such as pictures, location services or consent to receive push notifications). When you withdraw consent, certain services may lose functionality. You can always contact us for more information.
HOW LONG WE RETAIN YOUR DATA
We want the connections you make through our service to last forever, but we keep your personal data only as long as necessary for legitimate business reasons and as permitted by applicable law.
If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we may close your account automatically if you are inactive for two years.
Following account closure, we delete your data as laid out below:
- To protect the safety and security of our members, we implement a safety retention window of three months following account closure. During this period, we keep your data to investigate unlawful or harmful conducts. The retention of data during this safety retention window is based on our legitimate interest as well as that of potential third-party victims.
- We maintain limited data to comply with legal data retention obligations: in particular, we keep transaction data and imprecise location of purchase for 10 years to comply with tax and accounting legal requirements, credit card information for the duration the user may challenge the transaction, and “traffic data” / logs for one year to comply with legal data retention obligations. We also keep records of consents members give us for five years to comply and evidence our compliance with applicable law.
- We maintain limited data on the basis of our legitimate interest: we keep customer care records and supporting data as for five years in support of our safety efforts, to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim, profile data and imprecise location of download for one year in anticipation of potential litigation, for the establishment, exercise or defense of legal claims, and data necessary to prevent members who were banned from opening a new account for as long as necessary to ensure the safety and vital interests of our members.
- Finally, we maintain data on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep data in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings.
CHILDREN'S PRIVACY
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service.
PRIVACY POLICY CHANGES
This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.